Welcome to Thurleigh Road Practice

thurleigh_photo  

We have a team of doctors, nurses and support staff committed to offering our patients the very best in Primary Healthcare.

The Surgery is open 8am to 6:30pm, Monday to Friday.

Please DO NOT visit the surgery unless a face-to-face appointment is offered.

Our NEW EMAIL Address - swlccg.thurleighroadpractice@nhs.net

 

COVID-19 PANDEMIC INFORMATION

The following message relates to current Coronavirus outbreak which has resulted in us having to work differently as a Practice. Help us to help you get the treatment you need by following guidance.

Advice for parents and carers

If your child is unwell and you need advice from the Practice, please contact us by telephone and do not delay seeking advice if you and your child need it. 

 Further important Covid19 Advice for Parents when Child is unwell or Injured Information can be found here.

Advice for all patients

It is important that you are able to continue to access the appropriate medical services during this pandemic. We are asking patients not to attend the surgery unless an appointment has been arranged by a clinician. Please phone the surgery or book online to book a telephone consultation. A clinician will call you back. If needed, you will be offered a face-to-face appointment. In this case, please follow the clinician’s instructions that you will be given.

  • Do NOT bring anyone with you to your appointment, unless it is absolutely necessary.
  • Do NOT arrive more than 5 minutes before your appointment.
  • If you been asked to contact us when you arrive, please call Reception when you are outside the surgery, maintaining a social distance from anyone else. If you have travelled by car, please stay in your car, until you have received further instruction from the clinician.

Please respect ALL social distancing advice – both inside and outside the Practice.

More up-to-date information on Staying alert and safe (social distancing) can be found by clicking here.

Advice for Diabetic patients

Please click here to download the Ketoacidosis Advice Leaflet for Type 2 Diabetics.

Please also click on COVID-19 and Diabetes Factsheet to access the factsheet produced by the Primary Care Diabetes Society which includes advice for managing your Insulin if you are unwell.

Advice during Ramadan

Please click here to download the Muslim Council of Britian's advice leaflet.

Supporting for shielding, vulnerable and isolated patients

The Wandsworth Wellbeing Hub is a free and impartial NHS service which aims to help patients and the public to find organisations and services to support their health and wellbeing needs.

Their telephone number is 020 8812 6700.

Important message about nominating pharmacy

Please ensure you have registered a nominated pharmacy where we can send your prescription electronically. If you do not have a nominated pharmacy, we will nominate one for you. This is to avoid you visiting the practice for prescription collection.  If you do not have online access to allow you to order repeat prescriptions, please contact the surgery.

Staff and Personal Protection Equipment (PPE)

We are asking our clinical staff to wear PPE (face masks, face shields, gloves and aprons) at all times when in face to face consultations. This is to protect our staff and patients. If you are bringing any children to an appointment, please prepare them for this as our staff will not look as smiley and welcoming as usual.

Please respect Social Distancing requirements and follow the advice given by our clinicians.

High-risk and Vulnerable Patient Letters

As you may be aware the government have sent letters out to patients identified as very high-risk if they catch Coronavirus.  These letters were produced using hospital data and NOT data from GP Practices.  As a result the government announced that GP Practices will be writing to additional patients.  There has been a delay in this process.  NHS Digital & NHS England are working at identifying these patients and then informing their GP Practices so that a letter can be sent.  We understand that this delay may be causing you frustration but it is out of our control.

Further information, including what advice is being given to patients who receive the letter, can be found by clicking here.

We are asking patients NOT to come into the Practice unless you have been asked to attend.

 

Changes to our systems

Patient Registration

Patients trying to register at our Practice, should complete a Registration form and send this to us electronically at swlccg.thurleighroadpractice@nhs.net. We will get in touch with you via email and confirm you registration.

Home visits

Clinicians will be triaging through the home visit requests as normal and will undertake a visit should it be clinically appropriate and the problem be medically urgent.

Collecting items

Blood tests forms will be available to collect at the surgery.

We are trying to minimise people coming to the practice therefore, all referrals will be emailed to you directly.

Prescriptions

Prescriptions can be ordered online (via patient access) or by emailing waccg.thurleighroadpractice@nhs.net

Routine Cervical Screening Test

We are not currently able to carry out routine cervical screening during the ongoing COVID-19 pandemic. If you are due your routine cervical screening test, please keep an eye on our website for updates on when we will be restarting this service. If you have any symptoms that are concerning you, or have been advised to have an early repeat screening test due to a past abnormality, please do call the practice to organise this as soon as possible with one of our practice nurses. Please see the NHS website or Jo's Cervical Cancer Trust website for further information regarding cervical screening: https://www.jostrust.org.uk/ 

Non NHS work:

Please note that the practice will not be able to process requests for non-NHS related work, including insurance reports, medicals and other private services.

We apologise for not being able to provide this service at this time, but such requests fall outside of our NHS contractual work obligations and we must focus on looking after our patients through our core-NHS provisions. We anticipate that we are likely to suffer staff shortages during this period and our available resources will be focused towards direct patient care.

Non-NHS work will be resumed at the Practice when it is feasible to do so.

 

We will continue to update this page when further changes come to light.

We really appreciate your patience and understanding at this challenging time. Please rest assured that we are doing our best to support all patients through this current period.

 


 

 

Download our appointment bookings app to your smartphone for free. myGP was developed to make access to healthcare easier and faster for patients. Once downloaded, simply log-in with your date of birth and mobile number and add the people you care for, allowing you to book and cancel appointments for them. It’s really that easy! For more information, please visit: mygp.com

 

Thurleigh Road Patient Group

Did you know we have a patient participation group (TRPG) which meets up to 6 times a year

The group works tirelessly on behalf of the practice's patients to improve services and the patient environment and would very much welcome more participants. So please do come along to one of the meetings, or contact Shushma Leidig, Practice Manager, for further details.

Patient Group Page
Website AccessibilityConditions and TreatmentsFind Local Services

Patient Access

Use Patient Access to book an appointment, order repeat prescriptions and view your medical record.

1

NHS 111

111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.

NHS (nhs.uk)

The NHS website. Take control of your health and wellbeing. Get medical advice, information about healthcare services and support for a healthy life.

Patient UK

Patient is one of the most trusted medical resources online, supplying evidence based information on a wide range of medical and health topics to patients and health professionals.

Top of Page