The aim of the accessible information standard policy is to make sure that people who have a disability, impairment or sensory loss get information that they can access and understand, and any communication support that they need.
As part of the accessible information standard, organisations that provide NHS or adult social care must do five things. They must:
If you need any of the information we send out to you in an alternative format (e.g. large print or easy read) or if you need help in communicating with us (e.g. use British sign language or are hard of hearing) then please telephone or email us to let us know, so we can update your records.
More information about the standard can be found at NHS England - Accessible Information
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