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ADMINISTRATIVE STAFF

Management

 

Sandra Reeves - Management Partner

Sandra Reeves is the Management Partner at Thurleigh Road. She has worked in NHS management since 1992. She was a business manager at Kings College Hospital in Pathology and then Paediatrics before joining the Thurleigh Road Practice in 1996 as Practice Manager. During her time at the practice, Sandra has completed an MSc in Health Service Management and has successfully led the practice to achieve Investors in People status. Sandra manages all non-clinical aspects of the practice with particular involvement in staff, business and financial management. She is married with three daughters. She became a partner at the practice in 2006.

 

   

Shushma Leidig - Practice Manager

Information to follow

 

 

 

Administration Team

 

 

Ana  - Operations Manager

Ana plays a critical role in supporting the operational side of the practice, Key responsibilities include: managing the clincal rota, running health campaigns, coordinating NHS England and CCG healthcare initiatives and providing training and support for the team.

   

Olivia  - Patient Services Administrator

Olivia job shares this important post with Ameer Hasan-Razvi. They deal with all referral queries and help co-ordinate the Choose and Book system. They are the main liaison between Thurleigh Road and our local hospitals.

 

Eva  - Finance Administrator 

Works in close partnership with Management Partner, Sandra Reeves, looking after both our NHS and Private practice accounts. She is currently studying for her Association of Chartered Credited Accountants (ACCA) accreditation. Ordering and Supplies are dealt with by her. All queries regarding invoices should be directed to Eva.

 

David  - IT Support Officer 

Works with the management team in ensuring our IT systems work smoothly, providing data to streamline our services to patients, and troubleshooting the many and varied problems that arise with IT.

 

Emile  Registrations Administrator 

Responsible for patient registrations and the maintenance of an accurate patient population. He works closely with the Primary Care Support Services to ensure that our registered patients live within our catchment area and sorts out any demographic differences in details held by the Health Authority and the Practice.

 

Maxine  - Administrator

Her main task is scanning of clinical letters into patient records.  She also organises the weekly clinical meeting for clinical staff, and deals with all incoming and outgoing mail.  She handles requests from Solicitors for patient notes. Maxine also helps cover Reception at busy times and for meetings.

 

Ameer  - Medical Assistant (Admin)

 

Reception

The receptionist team are here to help you make appointments and request home visits, to pass on messages to doctors, nurses and staff, deal with prescription requests and answer general, but not medical queries.

  Felicity  - Reception Team Leader
  Gloria
   

Keira

 

  Joanna
  Janelle
   

Norda

   

Jeanette

     

 

Evening Receptionists

Pruntha

Marli

Dan

Isaac

 

 

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