Disability Access – will send you shortly. – to remove the wording.
If you have any special needs please let our staff know so that we can help and ensure you get the same support in the future.
Wheelchair access
The Practice has been specially designed to make it easier for disabled patients to visit. There are no steps at the entrance of the building giving patients easy access.
We do not have dedicated disabled car parking spaces but you are able to park on the main road with your Blue badge displayed.
We have a wheelchair for patient’s use, at their own risk, should you require one whilst visiting our premises.
We have two disabled toilets one on the ground floor and one on the 2nd floor.
Lift is also available for patients to have access to 1st and 2nd floor.
Hearing Loop System
We have a hearing loop system at the reception desk to assist the hearing impaired. For more information on the loop hearing system visit Hearing Link website
- British Deaf Association
- British Sign Language Healthy Mind
- Action Hearing Loss
- Royal Association for Deaf People
- National Deaf Children’s Society
Blind/partially sighted
- If you or family members are blind or partially sighted we can give you a CD or large print of our practice leaflet upon request. Please ask our staff for further information.
For more advice and support for blind people please see the following websites:
- Royal National Institute of Blind People (RIND)
- Action for Blind People
- uk
- Blind in Business
- British Blind Sport
Guide Dogs
Guide dogs are welcome at the practice but we ask that you be aware of other patients and staff who may have an allergy or fear of dogs. Please visit the guide dog website for further information.
Accessible Information Standards Policy
The aim of the accessible information standard policy is to make sure that people who have a disability, impairment or sensory loss get information that they can access and understand, and any communication support that they need.
As part of the accessible information standard, organisations that provide NHS or adult social care must do five things. They must:
- Ask people if they have any information or communication needs, and find out how to meet their needs.
- Record those needs clearly and in a set way.
- Highlight or flag the person’s file or notes so it is clear that they have information or communication needs and how to meet those needs
- Share information about people’s information and communication needs with other providers of NHS and adult social care, when they have consent or permission to do so.
- Take steps to ensure that people receive information which they can access and understand, and receive communication support if they need it, such as from a British Sign Language interpreter.
If you need any of the information we send out to you in an alternative format (e.g. large print or easy read) or if you need help in communicating with us (e.g. use British sign language or are hard of hearing) then please telephone or email us to let us know, so we can update your records.
NHS Accessible Information Standard update July 2015 BSL & subtitles
More information about the standard can be found at NHS England – Accessible Information